کتابخانه الکترونیکی - مقالات علمی و پایان نامه ها

خلاصه :

Research shows that relationship conflict has a negative impact on job performance. There is scant theoretical work, however, explaining the interpersonal dynamics that lead to this outcome. A conceptual model is developed that explores how relationship conflict impacts performance through its effects on trust and exchange.We argue that relationship conflict has a detrimental effect on trust motivating coworkers to rely more on calculus-based trust than on relationship-based trust. This, in turn, affects the form of exchange coworkers use with one another, leading them to rely on negotiated exchange to the exclusion of reciprocal exchange. This kind of exchange relationship, finally, affects in-role, extra-role, and attitudinal outcomes. The literature shows that superordinate goals can mitigate relationship conflict and we use social and self-categorization theories to explain and explore this effect on both relationship conflict and trust. How trust and exchange might change over time is also explored.

Non-work experiences during the weekend provide opportunities to recover from work demands and to replenish lost resources. This longitudinal study examined how specific recovery experiences during the weekend (relaxation, mastery, control, and detachment), as well as non-work hassles, were associated with specific positive and negative affective states during the following workweek. Participants (N¼229) completed surveys before the weekend, during the weekend, and during the following workweek. Hierarchical regression analyses revealed that after controlling for affective states the previous week, recovery experiences during the weekend significantly explained variance in affective states at the end of the weekend and during the following workweek. Suggestions for future research include a closer examination of the role of individual differences, self-regulation, and specific work demands in employee stress recovery. Copyright # 2010 John Wiley & Sons, Ltd.

By Jennifer Rowley

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By Maria C.Osteraker

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By Victor Y.HainesIII,Tania saba,Evelyne Choquette

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By Iain L.Densten

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By Jean Lee

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Albert S.King

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By Sandra Lawrence,Peter Jordan

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By Jennifer Rowley

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