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The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies--including Mobil, CIGNA, and AT&T Canada--Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems.

Kaplan and Norton articulate the five key principles required for building strategy-focused organizations: 1) translate the strategy into operational terms, 2) align the organization to the strategy, 3) make strategy everyone's everyday job, 4) make strategy a continual process, and 5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements.

• Paperback: 224 pages
• Publisher: Kaplan Publishing (September 7, 2004)
• Language: English
• ISBN-10: 1607140608
• ASIN: B006OI078C

Hardcover: 555 pages
Publisher: Springer; 2nd ed. 2009 edition (August 17, 2009)
Language: English
ISBN-10: 1441909095
ISBN-13: 978-1441909091
Product Dimensions:  9.3 x 6.2 x 1.2 inches
Shipping Weight: 2 pounds

The Blackwell Encyclopedia of Management, Volume 12, Strategic Management, 2nd Edition

John McGee (Editor)

ISBN: 978-1-4051-1828-6

PDF: 440 pages

June 2006, Wiley-Blackwell

Paperback: 576 pages

Publisher: Kogan Page; 4th edition (March 28, 2008)

Language: English

ISBN-10: 0749450851

ISBN-13: 978-0749450854

Product Dimensions: 1.5 x 7.5 x 9.5 inches

Hardcover: 453 pages

Publisher: Gabler Verlag; 2nded. 2011 edition (September 21, 2011)

Language: English

ISBN-10: 3834925365

ISBN-13: 978-3834925367

Product Dimensions: 9.4 x 6.6 x 0.9 inches

Hardcover: 176 pages

Publisher: CRC Press; 1 edition (September 27, 2002)

Language: English

ISBN-10: 1566768837

ISBN-13: 978-1566768832

Product Dimensions: 10.5 x 7.1 x 0.6 inches

Hardcover: 416 pages

Publisher: Harvard Business Review Press; 1 edition (September 2000)

Language: English

ISBN-10: 1578512506

ISBN-13: 978-1578512508

Product Dimensions: 9.5 x 6.4 x 1.3 inches

Paperback: 245 pages
Publisher: Wiley; Revised and Updated Edition edition (January 11, 2011)
Language: English
ISBN-10: 0470928077
ISBN-13: 978-0470928073
Product Dimensions:  8.9 x 6.1 x 0.8 inches
Shipping Weight: 11.4 ounces

Paperback: 224 pages
Publisher: McGraw-Hill; 1 edition (October 20, 2003)
Language: English
ISBN-10: 0071421726
ISBN-13: 978-0071421720
Product Dimensions:  9 x 6 x 0.7 inches
Shipping Weight: 12.6 ounces